Support » Customer Service

Customer Service


Checkout Process
Ordering is quick and easy using KOR’s one-page checkout. Simply click the “Add to Cart” button on the product page. This will take you directly to KOR’s shopping bag, where you can adjust the quantity of products you would like to purchase. After you have selected the quantity you would like to order, please fill in the remaining fields. These include selecting a shipping option, your e-mail address, your shipping and billing addresses and your credit card information.
Payment Policy
Payment can be made through deposit in any of the following banks 

Or pay using your Paypal or Visa or MasterCard Credit Cards thru PayPal: 

Shop with Confidence
KOR uses SSL technology to encrypt all transactions. No personal information can be seen or intercepted by a third party.
Items will be shipped once payment has been confirmed. Shipping fee is shouldered by the buyer.
We are not liable for any delay in shipment, damage or loss of package. A tracking number will be sent to you via email or text.
FREE SHIPPING WITHIN METRO MANILA (For orders of 600.00 and above). Payments received after
12:00 pm Saturday will be processed on Monday. Orders and payments received during holidays will be processed the next business day.
Returns and Exchanges
To make a warranty claim:
  1. Email our customer service department at info@korwater.com.ph.
  2. Include the following information in your email:
What happens next:



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